Yes, if your purchase falls within the return window of 30 days from purchase, you can still return your item. Please follow the return instructions provided in your order confirmation email. If you need assistance, contact us at customerservice@araca.com.
Your tracking details should be in your shipping confirmation email. If you can’t find your tracking number or need further updates, please email us at customerservice@araca.com with your order number.
Refunds will still be processed as usual. If you have already returned an item, please allow up to 14 days from when we receive it for the refund to be issued. If you haven’t received your refund after this period, contact customerservice@araca.com for support.
We’re still here to assist with faulty or incorrect items. If you received a damaged or incorrect product, please email customerservice@araca.com with your order details and photos of the issue, and we’ll work to resolve it.
Our support team is still available to assist you. You can reach us at customerservice@araca.com for any post-closure inquiries regarding your orders, returns, or refunds.
